The following terms and conditions apply to all orders via the online shop:
When products are placed in the online shop, Surface Vessel (the seller) is submitting a binding offer to conclude a contract for these items for you (the consumer).
You can initially place items in the shopping cart without obligation and correct your entries at any time before submitting your binding order.
The contract or order is concluded and binding once you have clicked 'Complete Your Order'.
In addition to the stated product prices, shipping costs may also apply.
Surface Vessel offers worldwide insured delivery by mail, local delivery within 40Km of Hudson QC (J0P 1H0), and pick-up at the studio.
Payment is accepted by all major credit/debit cards, Apple Pay and Google Pay, or e-transfer or cash(studio pick-up or local delivery only).
Exchanges:
You have the right to exchange the goods within 7 days from the date of delivery (whereby you or a third party named by you has taken possession of the goods) for another piece of relative or equal value, to be agreed-upon by Surface Vessel and yourself.
You must inform Surface Vessel by means of clear declaration of your decision to exchange the goods along with the reason for exchange.
Surface Vessel does not offer refunds or straight returns to help protect against any unnecessary wear of the goods post-delivery.
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